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in a web of glass, pinned to the edges of vision

Can more of a mess be made out of this.

I'd forgotten how often we saw Magritte

mucha mosaic

Can more of a mess be made out of this.

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mucha mosaic
Celphone has disappeared.
'smart' card is refusing to work because I only did what I was told, rather than what I was supposed to do.
I'm on call in about 12 hours, for 2 weeks. I cannot receive phonecalls from the office on a celphone, and I cannot connect to the corporate network.
Synopsis: I'm on call and will quite likely be woken at 3 in the morning to do nothing because I cannot do anything.
Fucking fantastic.

I really fucking hate the way my coworkers make a ton of assumptions about the new guy mysteriously already knowing everything you know. I also really hate trying to get information out of them because no matter how intently you ask, no matter how much you know they've dealt with this- they will always overlook or leave out at least one important step.
  • Ye gods, tell me about it. When I'm in town we can commisserate over drinks at Castle Funkenstein or Edinbugh Castle or some such and trade horror stories.

    Email me your number, I'll be in touch. fe at caustic dot org.
  • Ew. That sucks. I'm sorry to hear it.
  • I keep finding myself on the other side of this equasion. The best thing to do is to document all of this stuff, so when it's your job to explain it to someone, it's a lot easier on both of you.
  • One of the things that is the LEAST encouraged in technical departments in my own personal experience is documentation of routine functions and operations.

    We used to have a technical writing department where I worked. These were the people that were tech-savvy and also translation-into-English savvy and would sit down and interview sysadmins and then write down their procedures in a codified form that could be picked up by someone new to their department and utilized immediately.

    This whole entire department was dismissed with a year's severance pay as being 'extraneous and unnecessary', several years ago.

    In the current time, our documentation is now a joke. People hoard information and call it 'job security'. You have to pull teeth to get it shared. There is no formal documentation process, nor is it even required. New people are taught by the old people currently performing the task at hand and there is no documentation to back it up.

    Your situation is not isolated, it is typical, and the only way I have found to navigate through the bullshit is to make copious notes and page everyone out of bed until they get tired of it enough that they actually start to cooperate so I won't ring their phone at 3 am.
  • yeah!

    I really fucking hate the way my coworkers make a ton of assumptions about the new guy mysteriously already knowing everything you know. I also really hate trying to get information out of them because no matter how intently you ask, no matter how much you know they've dealt with this- they will always overlook or leave out at least one important step.
    Jesus,I say that at least once every time I go to a new workplace,why are people like that?
  • I really fucking hate the way my coworkers make a ton of assumptions about the new guy mysteriously already knowing everything you know. I also really hate trying to get information out of them because no matter how intently you ask, no matter how much you know they've dealt with this- they will always overlook or leave out at least one important step.

    Just so you know, this is not confined to the technical sector. We recently ended up double-covering an out-of-town meeting because I hadn't gotten some information about past procedures. Not a major cost -- $600-700 and a day of my time that could have been otherwise employed -- but irritating.
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