Celphone has disappeared.
'smart' card is refusing to work because I only did what I was told, rather than what I was supposed to do.
I'm on call in about 12 hours, for 2 weeks. I cannot receive phonecalls from the office on a celphone, and I cannot connect to the corporate network.
Synopsis: I'm on call and will quite likely be woken at 3 in the morning to do nothing because I cannot do anything.
Fucking fantastic.
I really fucking hate the way my coworkers make a ton of assumptions about the new guy mysteriously already knowing everything you know. I also really hate trying to get information out of them because no matter how intently you ask, no matter how much you know they've dealt with this- they will always overlook or leave out at least one important step.
'smart' card is refusing to work because I only did what I was told, rather than what I was supposed to do.
I'm on call in about 12 hours, for 2 weeks. I cannot receive phonecalls from the office on a celphone, and I cannot connect to the corporate network.
Synopsis: I'm on call and will quite likely be woken at 3 in the morning to do nothing because I cannot do anything.
Fucking fantastic.
I really fucking hate the way my coworkers make a ton of assumptions about the new guy mysteriously already knowing everything you know. I also really hate trying to get information out of them because no matter how intently you ask, no matter how much you know they've dealt with this- they will always overlook or leave out at least one important step.
Email me your number, I'll be in touch. fe at caustic dot org.
We used to have a technical writing department where I worked. These were the people that were tech-savvy and also translation-into-English savvy and would sit down and interview sysadmins and then write down their procedures in a codified form that could be picked up by someone new to their department and utilized immediately.
This whole entire department was dismissed with a year's severance pay as being 'extraneous and unnecessary', several years ago.
In the current time, our documentation is now a joke. People hoard information and call it 'job security'. You have to pull teeth to get it shared. There is no formal documentation process, nor is it even required. New people are taught by the old people currently performing the task at hand and there is no documentation to back it up.
Your situation is not isolated, it is typical, and the only way I have found to navigate through the bullshit is to make copious notes and page everyone out of bed until they get tired of it enough that they actually start to cooperate so I won't ring their phone at 3 am.
yeah!
Jesus,I say that at least once every time I go to a new workplace,why are people like that?
Just so you know, this is not confined to the technical sector. We recently ended up double-covering an out-of-town meeting because I hadn't gotten some information about past procedures. Not a major cost -- $600-700 and a day of my time that could have been otherwise employed -- but irritating.